Mercury Credential

Clinical Credentialing made easy

Mercury Credential is a secure, sophisticated online solution that improves efficiency and reduces administrative work by streamlining end-to-end credentialing processes.

It provides health practitioners and staff with a self-manageable centralised clinical profile which can be shared with hospitals and other health service providers.

Mercury Credential has been widely adopted by the Australian Health sector and is rapidly becoming Industry Standard in Australian HealthCare.

Mercury Recruit
Mercury Verify
Mercury Credential
Mercury Performance

Mercury Credential is a secure portal for Australian health practitioners to create and manage their own online career profile.

Mercury is the medical staff credentialing specialist. With Mercury Credential, clinicians can create and maintain their own clinical profile including qualifications, employment history and training via a secure online interface. The clinician only needs to complete their profile once and can keep it up to date easily so there is no last minute rush for information. The system maintains privacy at all times as clinicians can choose to share their profile with a Health Service for the purposes of credentialing and re-credentialing.

Clinical Credentialing Made Easy

Monitor real-time status, customised Scope of Practice, and configurable reminders

  • Clinical Governance

    Mercury eCredential provides a flexible yet fully auditable, workflow driven credentialing process that assists in maintaining strict governance over all Health Practitioners. The product has been designed to satisfy all State Government information requirements.

  • Patient Safety

    All information submitted by the clinician can be reviewed and verified allowing credentialing committee members to allocate scope with all relevant information available. Data used to influence a decision regarding a clinician’s status within the Health Service is tracked and visible.
    Email and SMS Alerts are sent on expired registrations, suspensions, terminations or contracts. Clinical managers can quickly establish identity of a clinician with a photo and check scope of clinical practice relevant to attending clinicians.

  • Clinician Centric

    Clinicians can create and maintain their own “clinical profile” including qualifications, employment history and training via a secure online interface. The clinician only needs to complete their profile once and can keep it up to date easily so there is no last minute rush for information.
    The system maintains privacy at all times as clinicians can choose to share their profile with a Hospital or Health Service.

  • CRM

    Use eCredential to maintain a fully searchable and up to date database that includes contact details, addresses, history of communication, invitations to events and much more. With eCredential’s on the fly document generator, create any type of document within seconds such as contracts of employment, welcome letters, statement of service, statutory declarations and so on.

  • Scope of Practice

    Build and manage a flexible and comprehensive scope of clinical practice library and assign procedures to individual clinicians. Once assigned, clinician status reports provide a complete overview to the clinician’s current scope, status and identity. There is also the ability for the Hospital/Health Service to log supervision and restrictions against the whole scope or specific procedure to ensure strict compliance.

  • Improve Efficiency

    With the ability to apply actions and tasks in bulk rather than individually and a user based task management system, say goodbye to repeating the same steps multiple times.
    Track the entire credentialing process from a central dashboard with a fully configurable workflow.

  • Comprehensive Reporting

    A sophisticated reporting suite is included that allows for detailed reports based on any field of data. Pull up a list of clinicians that require re-credentialing, that need to renew their AHPRA registration, radiation licence or insurance, or even export a complete list of clinicians credentialed within a given time period. Report by unit, department, hospital or entire Health Service level.

  • Simple to Use

    There’s no further need for paper-based processes; access all required data with an intuitive web based platform designed for all levels of IT literacy. Fully flexible, customisable and secure role based user access. Health services have the ability to assist a clinician with their profile, and/or submission of required documents (with approval from the clinician).


    eCredential has a direct interface to AHPRA’s National Medical Registration Database allowing real-time verification of all clinicians.

As a customer of fit2work we find them very responsive to our enquiries and communicative about system issues and improvements. fit2work has greatly assisted us in expediting and improving the rigor of our recruitment process.

Emma Clements | GM People & Culture
Emma Clements | GM People & Culture

Implementing Mercury Recruit has considerably decreased the end-to-end cycle time for recruitment, removing a significant amount of administration work.

Moreover, Mercury Recruit also helps us to ensure that all applicants complete the declarations and are willing to undertake checks to comply with legislative and policy requirements of Monash Health, including police checks.

Peter Farrar | Manager – Talent Management
Peter Farrar | Manager – Talent Management

Engaging fit2work has given us a clear operational advantage over our competitors. The staff are professional and courteous. If you are in need of a reliable and timely company to conduct your pre employment security checks we warmly recommend the team at fit2work.

Geoff Woodham | Recruitment & Field Consultant | Men at Work
Geoff Woodham | Recruitment & Field Consultant | Men at Work

fit2work has greatly improved the efficiency of our police checks process from 6 weeks to 60 seconds, reducing our overall recruitment timeline.
I have found the system to be a very clean way to process and organise our current employee police check renewals and potential employee information.
fit2work’s team are always helpful when responding to enquiries about the system or any system changes and updates. They have the flexibility to modify and improve the system to make life easier for their customers.

Yvette Fahkry | Recruitment HR Services Officer
Yvette Fahkry | Recruitment HR Services Officer

My experience with fit2work has been an easy transition, the website is easy to use, the immediate response ensures we can start new staff quickly which in retail means we can cover ourselves.
 fit2work is a great tool to use to ensure when hiring new employees, you are getting quality employees.

Industrie Clothing
Industrie Clothing

Our Clients

  • Ramsay
  • Bank of Queensland
  • North East Health Wangarratta
  • Tasmanian Government
  • Tabcorp
  • Wilson Security
  • La Trobe University
  • Lifeline
  • Deakin University
  • ACT Government
  • Vision Australia
  • NSW Government Health
  • medibank
  • DHL
  • City of Melbourne
  • Costco Wholesale
  • Lend Lease
  • Allianz
  • Legal Aid
  • St Vincents Health Australia
  • City of Stonnington
  • Ambulance Victoria
  • CFA
  • Crown
  • Monash Health
  • City of Sydney
  • BUPA
  • Monash University
  • Australian Government – Transport Safety Bureau
  • ALH Group
  • Chemist Warehouse
  • BUPA

Contact us