Police checks for your new employees you should get hmmm?
The disastrous events at Bacchus Marsh and Melton Regional Hospital in 2013-2014 are inherently tragic, and as a father I feel deeply for those parents who have lost children, especially in this age of perceived medical certitude where infant mortality seems anachronistic.
That 11 infant deaths were possibly avoidable, that lives may have been lost because of a lack of organisation and communication is outrageous and simply unacceptable.
The Star Weekly article by Sumeyya Ilambey (28/3/2016) cites “internal communication” failures which “resulted in fragmented responses”. This is the Information Age! Never before have we been so connected and informed, yet issues “identified over 10 years ago” had yet to be addressed, issues that ultimately lead to tragedy. Systems and processes exist today that can flag problems as they emerge, maintain accurate records of clinicians and staff and improve overall performance of medical institutions.
The report found “internal communication” problems at the department had “resulted in fragmented responses…
…There was no central point where these points were integrated and collectively assessed,” the report states. “Appropriate and timely action could have averted some of the serious consequences.”
eCredential by Mercury – fast becoming the industry standard in Australia for medical staff credentialing & management – can consolidate all the clinicians’ details into a single portal, including scopes of practice, qualifications, insurance status and background checks. Stresses in terms of staff capabilities would have become apparent sooner, allowing for clearer communication and demonstration of needs.
Furthermore, eCredential’s auditing capabilities would have allowed for a quick and powerful retrospective analysis, a vital step towards preventing such failures in the future.
In a digital world, with immediate access to live databases and instant communication, there is no room for outdated processes in an industry where “fragmented responses” can potentially fragment lives.
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